When i try add new account in WHM, here is the result
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the name server in bold above is wrong, its should be ns1.primarydomain.com and ns2.primarydomain.com, not ns3.primarydomain.com and ns4.primarydomain.com
the domain is already working in this new server, but maybe need to fix this little problem too, i check in whm –> ConfigServer –> its says in Check nameservers :
WARNING Unable to resolve nameserver [ns3.primarydomain.com] within 5 seconds
WARNING Unable to resolve nameserver [ns4.primarydomain.com] within 5 seconds
where do i need to change and fix those two name server guys?
Nb 1. I check in whm –> Networking Setup –> Nameserver IPs, Its already set to ns1.primarydomain.com and ns2.primarydomain.com, there is no ns3.primarydomain.com and ns4.primarydomain.com
Nb 2. I check in whm –> Networking Setup –> Resolver Configuration, There is two ip that i dont know what ip, its not this server ip (111.111.111.111 and 111.111.111.112)
this server had been used for multi server before, but its already not used again few weeks a go because the multi server is fail, only alone single server now, the previous hosting company says they already clean all the residual from multi server, but they maybe miss something
I try to avoid whm so I’m not sure about this
But is there a template for new accounts?
if you do a whois on the domain, are the name servers for the actual domain ns3/4?
do you have admin in whm?
WHM -> Reseller Center -> Change the NS’s there.
This is where you would update the name servers if you were NOT logging in as root, but as a reseller.
^^^
You most likely need to have your provider change it for you.