Advice on dealing with a shady company?

This is an odd situation, but I wanted to see if you folks could offer some advice.

I’m helping a local shop get online with google. Part of this involved re-doing their website. They had registered their domain name through 1dollarhosting/webcountry, which is a completely crooked company by all accounts. Some reviews are here:

A while ago, I had them log into their webcountry account to change their hosting plan to a more reliable company, and change the nameservers to point to zoneedit. WebCountry immediately emailed them demanding to know why they made those changes.

Yesterday, a "Danny Taylor" called them saying they owed $180.xx for "services due." They asked what the bill was for, but the person from Webcountry wouldn’t elaborate on the charges. They also threatened to "hold the domain name hostage," and had already gone into the account & changed the nameservers back to Webcountry. Additionally, the login used to access the control panel was disabled.

I decided to call them to find out whatever I could. The guy answering the phone initially refused to tell me his name, and eventually said it was "uh…William." When I asked about the account, he kept demanding to know who I was and "why I cared." I mentioned, politely, that I needed to change the whois information for that name, and transfer it to a different registrar. His exact words were "Yeah, that’s never going to fucking happen." He then hung up on me.

I’ve called back multiple times, and get hung on each time. At this point, they were holding the domain name hostage, and refuse to talk to anyone.

What, short of going down to Tarzana CA, can we do? All ideas would be welcome.

Thanks!

They’re probably not an ICANN accredited registrar so assuming your client’s details are on the WHOIS they may be able to force the actual registrar to release the details to you. It’s likely to be Enom/OpenSRS/WildWestDomains

unfortunately, the whois information is webcountry

domain is btw;

thats not my design, im still working on these domain issues.

Sounds like extortion to me Id be speaking to some cranky lawyers about it.

This might be helpful then.

it’s fucking amazing that a "company" like this is in business.

I seriously want to go down to Tarzana in person and knock some heads

at the very least, does anyone know how I can auto-dial their phone number over and over again to piss them off?

Contact ICANN/Tucows, they own the domain.

tucows does? where did you see that?

Queried whois.internic.net with "dom activeautobody.net"…

Domain Name: ACTIVEAUTOBODY.NET
Registrar: TUCOWS INC.
Whois Server: whois.tucows.com
Referral URL:
Name Server: NS3.ZONEEDIT.COM
Name Server: NS9.ZONEEDIT.COM
Status: ok
Updated Date: 17-sep-2009
Creation Date: 14-jun-2002
Expiration Date: 14-jun-2010

>>> Last update of whois database: Sun, 20 Sep 2009 18:15:08 UTC <<<

Queried whois.tucows.com with "activeautobody.net"…

Registrant:
Webcountry, Inc.
18653 Ventura Blvd
Suite 432
Tarzana, CA 91356
US

Domain name: ACTIVEAUTOBODY.NET

Administrative Contact:
Shapiro, Phil
/* */

18653 Ventura Blvd
Suite 432
Tarzana, CA 91356
US
818-728-1128 Fax: 818-728-1120

Technical Contact:
Shapiro, Phil
/* */

18653 Ventura Blvd
Suite 432
Tarzana, CA 91356
US
818-728-1128 Fax: 818-728-1120

Registration Service Provider:
Webcountry, Inc
818-728-1128
818-728-1120 (fax)

Then click "Submit a Ticket" for domain login/passwords, DNS/Nameserver
changes, and general domain support questions.

Registrar of Record: TUCOWS, INC.
Record last updated on 17-Sep-2009.
Record expires on 15-Jun-2010.
Record created on 15-Jun-2002.

Registrar Domain Name Help Center:

Domain servers in listed order:
NS9.ZONEEDIT.COM
NS3.ZONEEDIT.COM

Domain status: ok

you should be able to make a case with the registar by presenting emails showing the paper trail. prob a pita though

yeah, post their shit on 4chan and promise/deliver hot jailbait pics in your thread lol.

Sounds like a punk ass bitch "company" that would probably flinch with some very basic legal threats. Find someone to write up/email/mail this "company" a threat letter and pass the fees onto the client. Then once you have the domain at a new registrar post the "companies" info on 4chan again lol.

yeah, post their shit on 4chan and promise/deliver hot jailbait pics in your thread lol.

Sounds like a punk ass bitch "company" that would probably flinch with some very basic legal threats. Find someone to write up/email/mail this "company" a threat letter and pass the fees onto the client. Then once you have the domain at a new registrar post the "companies" info on 4chan again lol.

I don’t think i’m OG enough to make 4chan care Wish i could get their help though

look at 1dollarhosting’s site

they got a pirate’s flag as their logo for christs sake

look at 1dollarhosting’s site

they got a pirate’s flag as their logo for christs sake

seriously. they never should have signed up.

Good luck.. had the same thing happen a few years back with my brother’s website. Signed up to a local hosting company, that got bought by a malaysian hosting company. Local business was fine, good guys, but once they sold the business and it all moved o/s it went to shit. The new company were basically scammers, but since the domain details were in their name, we couldn’t do shit. Ended up having to find a new domain name and rebrand his entire business.

LOL they called the local business, and asked them to ask me to stop calling.

I do hope you are on the phone to them right now.

I’ve called 3x today. hung up on me all 3

I posted a shitty yelp review, and got contacted by a person who’s trying to launch a class action lawsuit. HIS site:

lol

I posted a shitty yelp review, and got contacted by a person who’s trying to launch a class action lawsuit. HIS site:

lol

LOL

post their number

LOL

post their number

Webcountry.net aka scammers aka crooks aka the fuckers that keep hanging up:

818 728 1128

jesus, this makes me want to track him down, stalk him and do terrible things.

youre not the only one

turns out his address is actually a mailbox. so even if i made the trip down to Tarzana, I wouldnt actually know where he physically is

Phil Shapiro operates his businesses including webcountry.net, 1dollarhosting.net, hosted by Tucows.com Co. 96 Mowat Avenue, Toronto, Ontario M6K3M1, Canada.

Web Country’s maililng address is a mail drop at 18653 Ventura Blvd. Mail Box # 432 in Tarzana, California.

Canada

I’m half way tempted to call them all day long and lecture them about their business practices… I’m all layed up in bed anyway.. Lemme see if I can get a recorded call set up. haha.

I called late yesterday; they said that because my client did a chargeback, they cannot let go of the domain name (all though its all paid in full now.)

They said it’s ICANN rules

They also charge $35/year for a domain name renewal fucking racket.

If you call, you may not want to mention active auto body just yet i don’t want them taking that name down until I get control of it.

I called late yesterday; they said that because my client did a chargeback, they cannot let go of the domain name (all though its all paid in full now.)

They said it’s ICANN rules

They also charge $35/year for a domain name renewal fucking racket.

If you call, you may not want to mention active auto body just yet i don’t want them taking that name down until I get control of it.

no worries, you’ll lawls when i hit them up

God damn. this is just ridiculous. Google search for "webcountry complaints:"

and so forth.

These guys are just shameless!

One guy complained that he’s been trying to cancel his account for YEARS, and keeps getting charged. That d-bag william responded on the complaints board saying that the only way to cancel is with this link:

of course, a 404.