Transferring a domain from freeservers to namecheap?

possible? current owner doesn’t seem to know much about it. When I run a whois the domain registrar shows as

But she says it was registered through I’m logged into control panel on freeservers and don’t see anything about transfers

MelbourneIT are a domain registrar they resell mainly .au domains.

And yeah its definitely possible Ive done it a few times.

PM me the domain name i’ll get 1 of my contacts to check it out.